Privacy policy

1. Introduction: We are committed to safeguarding the privacy of Etsy website visitors and service users.

This policy applies where we are acting as a data controller with respect to the personal data of our Etsy shop visitors and service users; in other words, where we determine the purposes and means of the processing of that personal data.

Sgt Peppers Creations does not use cookies on Etsy, although Etsy itself may use them. Please refer to Etsy privacy policy for information about their use of cookies.

We will not contact you personally with direct marketing communications without requesting your prior permission to do so.

In this policy, "we", "us" and "our" refer to Sgt Peppers Creations

2. Credit
This document was created using a template from SEQ Legal (https://seqlegal.com).

3. How we use your personal data
To fulfil your order, you must provide me with certain information (which you authorised Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information if you contact me directly.

4. Why I Need Your Information and How I Use It
I rely on a number of legal bases to collect, use, and share your information, including: as needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support; when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my mailing list; as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as:

1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services.
2) Compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.

5. Information Sharing and Disclosure
Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:
Etsy. I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
Business transfers. If I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law.
Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.

Please do not supply any other person's personal data to us, unless we prompt you to do so.

You acknowledge that personal data that you submit for publication through Etsy may be available, via the internet, around the world. We cannot prevent the use (or misuse) of such personal data by others.

6. Data Retention
I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time period: 4 years.

7. Transfers of Personal Information Outside the EU
I may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, I may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction.

8. Your Rights
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:
• Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
• Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
• Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
• Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

How to Contact Me - For purposes of EU data protection law, I, Shelley Sloman, am the data controller of your personal information.

If you have any questions or concerns, you may message me via Etsy or email me at SgtPeppersCreations [!at] gmail.com